Settings → Customer Profile

Loyalty

Reward repeat customers with points, rewards and loyalty tiers.

What you can set up

  • Choose when customers earn points from rentals.
  • Set points per dollar, reward thresholds and reward values.
  • Create Silver, Gold and VIP tiers with their own benefits.
  • Show points, history and reward progress in the customer account.
  • Allow customers to redeem points for rental discounts.
  • Use referral and campaign rewards to encourage repeat bookings.

Turn on loyalty

  1. Open Settings → Customer Profile.
  2. Enable Customer Loyalty.
  3. Choose the earning rule, reward settings and tier benefits.
  4. Add the Customer Rental Portal extension in Shopify Customer Accounts.
  5. Save your settings.

Loyalty is available on the Starter, Growth and Big Business plans. It is locked on Free.

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